1. About us
These Terms govern your use of skatedgesolutions.com, cms.skatedgesolutions.com (the "Client Portal") and all services provided by Skatedge (Private) Limited ("Skatedge", "we", "us"), Jaffna, Sri Lanka. Contact: admin@skatedgesolutions.com, +94 76 876 3483. By creating an account or paying for a service you accept these Terms.
2. Services
We provide company registration, tax registration and consultation, bookkeeping, payroll, EPF/ETF, company secretarial and business advisory services. The scope, deliverables and price of each service are shown on our website, in your quotation or in your Portal request.
3. Accounts
- You must be 18 or older and provide accurate information (name, email, WhatsApp number and documents).
- Accounts are verified by a one-time code (OTP) sent to your email.
- Keep your password confidential. You are responsible for all activity under your account.
- We may suspend accounts that provide false information or misuse the Portal.
4. Documents and your responsibilities
You must upload true, complete and legible documents (for example NIC or passport copies, address proof and director details). Delays or rejections caused by incorrect or missing information are not our responsibility and do not entitle you to a refund.
5. Fees and payments
- All prices are in Sri Lankan Rupees (LKR). Company registration is a fixed one-time fee; accounting packages are quoted individually.
- Payment is accepted by card through PayHere or by bank transfer with a payment slip uploaded to the Portal.
- Work begins once payment is received and verified. Some services require an advance payment and a final payment at a later stage.
- Government and third-party fees (such as Registrar of Companies or Inland Revenue charges) are separate unless stated in your quotation.
- Card details are entered on PayHere's secure page; we do not see or store them.
6. No refunds
All payments are final and non-refundable. Please read our Refund Policy before paying.
7. Timelines
Timelines such as "3–5 business days" are estimates. They depend on document verification and on third-party authorities, whose processing times are outside our control.
8. Intellectual property
Website content, branding and Portal software belong to Skatedge. Documents you upload and certificates issued for your company remain yours.
9. Limitation of liability
We provide professional services with reasonable care but do not guarantee decisions made by government authorities. To the extent permitted by law, our total liability for any claim is limited to the fees you paid for the specific service concerned.
10. Termination
You may stop using the Portal at any time. We may suspend or terminate access for breach of these Terms. Termination does not create a right to a refund.
11. Governing law
These Terms are governed by the laws of Sri Lanka. Disputes fall under the jurisdiction of the courts of Sri Lanka.
12. Changes
We may update these Terms. The date above shows the latest version; continued use means acceptance.